Through the Eyes of a Patient
Nicole Lehr | Scrubs Magazine
Have you ever wondered why certain patients act the way they do around nurses? Why some are pleasant and cooperative and some are disrespectful or difficult to engage? It is easy for a nurse to have expectations of patients because naturally we all want them to be kind, cooperative, and appreciative. But it is important for nurses to keep in mind circumstances and experiences surrounding the hospital admission, and perhaps even past experiences that could impact how the patient views this admission.
Some people may have had a bad or traumatic experience the last time they were in the hospital, or they may associate the hospital with negative memories. Nurses must remember to be mindful of each person’s unique situation and tweak our treatment based on their reactions. If a 55-year old man is modest and wants some privacy, try your best to respect his wishes as long as it is safe for the patient.
If your 30-year old patient is emotional because the last time she was in the hospital it was to watch her mother pass away, do your best to establish a rapport of trust and encouragement, and keep her informed of all decisions that are being made. If your patient is elderly and grumpy and demanding, just appease him, kill him with kindness, and ask to hear stories about him life, because realistically, nobody wants to end up in the hospital.
Interacting with patients takes on a whole new meaning when you delve into the world of pediatrics. Before I walk into a room, I must take into account the age of the patient and how to best interact with them. A good
We all remember back in nursing school seeing Erikson and Piaget’s stages of development listed in textbooks and cramming the information into our brains for the NCLEX. In pediatrics, we must put these stages of development to good use and take them into consideration when first approaching a patient and when developing a successful working relationship with them.
Below are some accounts of what a pediatric patient might be experiencing while in the hospital and effective ways for the nurse to deal with that patient.