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8 Quirky Types of Hospital Visitors
Hamsa Ramesha | NursingLink

2. The Hospital Mommy
If you thought that M.D.s were all over the place, wait until you’ve met the Hospital Mommy. This kind of hospital visitor, who may or may not be the patient’s biological mother, is a mommy to everyone. She won’t just bring the patient homemade chocolate chip cookies; she’ll bake enough for a small army and feed the entire hospital if given the chance.
The Hospital Mommy decorates every spare inch of the patient’s room with flowers, cards, stuffed animals, food, and other miscellaneous knickknacks. Don’t be surprised if her motherly love and attention spills out of the patient’s room and onto the nurse’s station, showering you with little treats. You may often find her by the patient’s bedside, knitting needles clacking away, or gabbing with another nurse.
The Hospital Mommy decorates every spare inch of the patient’s room with flowers, cards, stuffed animals, food, and other miscellaneous knickknacks. Don’t be surprised if her motherly love and attention spills out of the patient’s room and onto the nurse’s station, showering you with little treats. You may often find her by the patient’s bedside, knitting needles clacking away, or gabbing with another nurse.
WiseOldOwl
over 2 years ago
78 comments
Sorry that my last posting was 'cut off' before I finished.
When I go to visit a friend or relative in a healthcare facility, I make every effort to go INCOGNITO! However, my mother usually 'rats me out'.
I have thousands of stories and examples of misbehavior by 'visitors', some even dangerous (X-ray tech stabbed in ED; MD shot in patients' room-you have all read the papers, watched CNN).
And yet if I were to write a book about it all, NO ONE would believe any of it ever could have possibly happened!
WiseOldOwl
over 2 years ago
78 comments
My dear mshannon:
As you have indicated your profound distaste for a more private response by email, I shall post my response to your statements and suggestions here so that all may evaluate my response.
First: I shall assume that you work in a health care setting such as a hospital as you seem to have answers for all of the problems with visitors who create problems, take up an RNs valuable and limited time and sometimes pose a very clear and present danger by their actions/inactions. I do not know in what capacity you may or may not be employed and therefore will make no assumption on that point.
I have practiced for 35 years in every nursing specialty from neonatology to neurosurgery, hold a national certification in Critical Care and a BSN from a well known university with some Masters' work in progress.
I have NEVER refused to describe or explain a medication, its actions and side effects, or any other information to a patient or a person who is designated to receive information under the HIPPA Act. Even give out the little 'unit dose' packet so that the internet saavy may research the drug further. I have several websites to which I refer people which are written in plain English.
People who 'drop names' are merely annoying. I fear no man and am intimidated by no one. I treat the VIPs exactly the same as the 'street' people. (Actually the street people probably get BETTER care because they have nothing to lose by threatening to sue!)
Directing demanding visitors to the supervisors' office does nothing except create further aggravation. Is it fair to 'grease the squeaky wheel' and be ordered to devote MORE than the usual time and effort to one patient over another?
Screwing around with the equipment. Hmm. That's an interesting one. How many people REALLY keep their hands off of the PCA button, the bed controls, etc. The patient I mentioned whose visitor removed the 2 craniotomy drains? Well that was fun when we had to call the neurosurgeon. He couldn't believe it either...
Whatever your job in the healthcare profession may be, I have seen and heard the lofty ideals before. Usually from newbies who have not met Reality in person enough times to expect the unexpected, think outside of the box, and trust people to follow instructions.
Wh
mshannon
over 2 years ago
12 comments
WiseOldOwl, seriously, lighten up. All your capital accentuation and sending me a copy of your post by mail to be sure I saw it, yea.....you got your point across, but I disagree....period.
-You dont like that the advocate demands an explanation for each pill? Too bad.
That is your job.
-They make unreasonable demands? Direct them to the nurse supervisors office.
-They drop names? So? Does that scare you? If you are doing your job, it shouldn't.
-They screw around with the equipment? Tell them firmly to stop.
You sound a little burnt out.
Look into alternative career options.
SF_NurseLady
over 2 years ago
16 comments
Of course we love our patient visitors, but sometimes they do some things that are weird or even annoying. I thought this was hilarious!
WiseOldOwl
over 2 years ago
78 comments
You are correct when you state that a true patient ADVOCATE can be very helpful to the staff AND the patient's well-being. However, this has to do with people who come in and make unreasonable demands, screw around with the equipment, question/second-guess EVERYTHING that you say or do, insist on a full out description/explanation of EVERY pill that you try to administer, 'drop' names (I am a personal friend of ____, VIP) and generally take up way more than their share of your VERY limited and valuable time.
In 35 years of practice I have had visitors remove dressings, lift the sheets to check papa's 'privates', and even REMOVE bilateral surgical drains on a craniotomy patient!
Not everyone is helpful to you or your patient.
SDtoCharlotte
over 2 years ago
2 comments
As a non-nurse, I'm a little shocked and concerned. This is NOT okay and despite how "quirky" the visitors are, they are there for the patient as should you be. I just started nursing school and I thought the insensitive, uncaring nature of the students I've witnessed was just anxiety and uneasiness at the "new" culture but now I don't know. People used to complain about the poor bedside manner of doctors, let's not hope this is where the nursing community is headed. Lol
lsolkowitz
over 2 years ago
2 comments
Visitors are an important part of a patient's healing. Instead of criticizing them, how about more concrete ways to help them deal besides kicking them out at the end of visiting hours???
I think non-nurses would be shocked and horrified if they stumbled on this piece and would feel a need to post a sentry at each patient's bedside 24/7.
I really expect better from this Nursing Community.
mshannon
over 2 years ago
12 comments
Seriously.....are you starved for content? Hospital nurses should be grateful for patient visitors.
I am shocked that you call the advocate annoying in this article. An advocate can be critical for the patient. Patients all too often are submissive to health care, and will hardly ever stand up for themselves against shoddy practice. We as nurses love to pat ourselves on the back and think of ourselves are overworked angels, but the truth is, check into a hospital as a patient, and watch how many times your nurse doesn't wash her hands, gives you incorrect meds, ignores your pain, etc, and you may sing another tune. An advocate is a great visitor!
Please don't make articles like this which make visitors appear to be annoying. You are supposed to be shaping the minds of people entering the nursing field now and you are going to turn them into the complainers who stand around the nursing station bellyaching about visitors as if they are the enemy. Please be more responsible!
FydawgRN
over 2 years ago
36 comments
You forgot the fellow nurse who may be a family member who may be three or four states away who constantly calls, (usually every 15 minutes or less) asking for what they know is protected health information and when you won't give it, has no problem calling hospital administration.