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10 Crazy Things Patients Say
1. Do you have insurance?
If a patient asks you this, they aren’t quite clear on the concept. Insurance is for patients to pay for over a period of time in case something happens, not something one can pay for the day one requires medical attention in order to make the overall cost cheaper. The only response to this question is to let the patient know that if they don’t have insurance, they’re going to need to think carefully about how they’re going to cover any of the expenses incurred – because as we all know, there will certainly be expenses to cover.