5 Ways to Have Better Judgment at Work
Chrissy Scivicque | CAREEREALISM
3. Multi-tasking is Dangerous
You guessed it. I was multi-tasking. It might not seem like it at first, but my attention was in fact divided. I was running a transaction while chatting it up with a customer. Now, I’m not saying I should have ignored the man in front of me. But there’s a time to shut up and focus, which I never did. I was more concerned with being friendly. I probably was trying to upsell him to an investment product. I definitely wasn’t giving the most important task in front of me the attention it deserved.
I’ve written before about the dangers of multi-tasking so I won’t rehash my point-of-view here. Just remember: Good judgment requires full focus. Give it less and you’ll get less.
4. Stress Manipulates
It’s only been in the last few years I’ve learned how to appropriately manage my stress. Before that, I truly let it run wild. Stress has a way of manipulating your thoughts. Scientifically, it can actually alter your brain chemistry. Stress can physically change the way you see the world and how you react to it. If you’re under severe stress, you can pretty much guarantee your judgment will suffer. Get it under control now or pay later.
5. People Aren’t All as Nice as You
This is a hard lesson to learn. I worked at the bank right after college and, until that point, I didn’t really understand just how much “bad stuff” happened each day out in the big world. Don’t get me wrong—I wasn’t an idiot. But I always thought I could SEE danger. And I trusted my gut. So I figured danger would either jump out with a neon sign over its head or I’d instinctively just know. Turns out, danger hides in all kinds of charming, fun, easy-to-talk-to places. Danger lives inside the most unsuspecting people and moments.
Good judgment means you’re willing to see what’s really there, even when it’s hard. You’re willing to look beneath the surface and confront the reality—that people aren’t always good and truthful. You may be a target. You may be the person who looks easily swayed or distracted, the one whose judgment looks questionable. Don’t let them get away with it. Show them your judgment is sharp and nothing gets by you.
I wonder what it would have been like if I had followed these tips on that fateful day. Would I have stopped the man? Would I have notified the police, saved the bank thousands of dollars, and possibly even played a central role in bringing down the fraud ring this man was a part of? Who knows? It’ll always be a question for me.
This article was originally published on CAREEREALISM.com.