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Make Nurses Happy, Some Hospitals Say

Make Nurses Happy, Some Hospitals Say

Kaiser Permanente offers nurses (and other employees) concierge services to help with dinner reservations, car repairs, mailing packages and dry cleaning pickup, among other services.

Linda Childers | Monster Contributing Writer

Onsite Degree Programs

At Lucile Packard Children’s Hospital in Palo Alto, California, nurses enjoy working in an academic medical center that fosters innovation and puts them on the forefront of cutting-edge research.

Since the medical center is adjacent to Stanford University, nurses enjoy a number of university perks in addition to their standard employment benefits. The Work/Life office helps nurses identify childcare options and offers guidance on elder-care responsibilities and adoption assistance.

Packard also promotes further education by offering onsite master’s- and bachelor’s-degree programs for nurses, tuition reimbursement, scholarships and flexible scheduling to support nurses who want to continue their education.

The hospital introduced a shared governance model in 2006, in which clinical nurses have a voice in determining nursing practice, standards and quality of care.

Making Life Easier

Some hospitals have also started offering more work/life balance options to their nurses.

“We offer a variety of part-time shifts and eight- and 12-hour shifts to better accommodate [nurses’] needs,” says Sharron Hadick, RN, BSN, MPA, nurse recruitment program manager for Packard.

At Kaiser Permanente’s Oakland Medical Center, employees can tap free concierge services for help with dinner reservations, car repairs, mailing packages, catering and event planning, picking up and dropping off dry cleaning, and lawn and garden care. The organization offers the concierge services to all of its 3,000 employees and 300 physicians as a gesture of appreciation.

“If you want to attend a dinner and play in San Francisco after work, the concierge service can make your reservations,” says Kathy Sommese, a clinical nurse supervisor for Kaiser Permanente in Oakland.

Sommese has also taken advantage of the employee health-club membership and tuition benefits. She is currently pursuing her BSN in an online degree program and regularly works out at a fitness club, paying a discounted rate.

“We also get discounted tickets to a number of local attractions,” Sommese says. “I bought tickets to Disneyland at a substantial discount and took my sons there last summer.”

This article was originally published on Monster.com.

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    1999diva

    over 3 years ago

    14 comments

    Nice to know that not all jobs are that hard. I won't mind working in those places some day.

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    smschaflePHN

    over 3 years ago

    38 comments

    Good, but disappointing. I was hoping to read about hospitals that give nurses vip treatment when they are in the beds instead of next to the beds. It's been a fantacy of mine to open a retirement home for nurses and give them fabulous care as a reward for all the caring that they have given over the course of their life times. Although the service offered is good, I'd like to see something long range giving nurses something to look forward to when they retire. Doctors make enough money to retire rather nicely, but the nurses...well, you fill in the blanks. Would you like to see a something long term for nurses, too? I'd like to hear your comments. Thanks.

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    nursekjoe

    over 3 years ago

    2 comments

    This sounds like Heaven. I have been a nurse for for 27 years and long for the opportunity to be treated with respect and dignity. Recently tried to go into a new job venue and was discharged because I was too positive, helpful, enthusiastic and trying to assist coworkers who were overloaded. What is this nursing world coming to?

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    Account Removed

    over 5 years ago

    Now if all hospitals could be like this, nursing would be paradise.

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    ladycyn12

    over 5 years ago

    4 comments

    I think there heading in the right direction, you have to have a happy and up beat seat too heal. Stressed out nurses are the worst thing to have, for healing patiences. Keep up the great work. Wish other hospitals would follow that lead.

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    AmbitiousFutureRN

    almost 6 years ago

    52 comments

    Smart hospital! Why cant other hospitals follow their lead? I always read stores of nurses who work in crappy hospitals that only care about money and not about their staff or patients. Its sad.

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    Nicolee

    almost 6 years ago

    42 comments

    Wow. Too bad all hospitals cant think aout the nurses likeing theirjobs whether than working there because they have to. They give so many extra's to keep people there, its nice. I would love to work there!

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    mandietaylor

    almost 6 years ago

    234 comments

    Good to know that there are facilities out there taking care of their employees. A good working environment is so important for everyone. I hope that I am blessed enough to find a place where I feel appreciated and wanted, not just another number in a crowd.

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    gspilswill

    almost 6 years ago

    2 comments

    Your programs sounds wonderful. How can I join your team. I am a second year nursing student in Europe and is looking for summer inernship during the months of july and August 2009. Hopefully after I have conpleted my studies, I can be one of the supply that meets your demand.

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    kstiltner1

    almost 6 years ago

    7170 comments

    Great article. But is it too good to be true?

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    snowbunnyRN

    over 6 years ago

    254 comments

    This sounds like a great facility to be employed. I'd love to move their tomorrow after reading this article! Why don't more facilities "catch on" and try to please their nurses so that there wouldn't be such a high turnover rate and nursing shortage??

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    cjacks5

    over 6 years ago

    2 comments

    Spread the word! Do not be afraid to speak up. Where I work I do speak up and have been punished multiple times, but ya know, I sleep well. I may not have a job the next time I come into work, but little by little we have to make a difference. My facility's last blunder was telling the weekend option staff that they were not going to pay overtime if you picked up shifts during the week and totaled more than 40 hours per week. They told us our weekend differential (that is time and 1/2) was overtime so unless we worked more than 64 hours a week they would not pay the overtime for hours worked over 40. After calls to wage and labor ( they really think we are stupid) they withdrew that plan to take pay out of our pockets. Anyone out their with a weekend opton conntract, let me know please!

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    Account Removed

    almost 7 years ago

    You all know my motto. If the nurse ain't happy, then there ain't nobody happy.

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    Account Removed

    almost 7 years ago

    Awesome article. I particularly like the idea of " into the blue" program. I also like the fact that they acknowledge the fact that people have a myriad of personalities and character difference and flaws and it take time and effort to get to really know someone. I enjoy reading this article. Nursing as a profession has come a long way as far as a profession. We need more work and this hospital is on to something. Nurses on a whole values when someone looks out for them and their family. This is indeed worth far more than retention bonues.

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    joyrider

    almost 7 years ago

    52 comments

    I live in North Carolina which is a non-union state for nurses. It would be nice to work somewhere that appreciates what you do for your patients. Heck, it would be nice to work in a facility that doesn't write you up for being sick or being away from work due to a death in your family!

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