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How to Manage a Complaint (and Protect Your Nursing License!)
Don't let a complaint end in license revocation...
Tania Khadder
Did you know that anyone – your employer, a co-worker, a patient, even a jilted lover – can file a complaint against your practice?
Handle it well, and you could turn it into a valuable learning experience. Handle it poorly, and you could lose your license.
NursingLink spoke to a Sheryl Oakes Caddy, a nurse, nursing faculty instructor and an attorney who represents nurses facing possible license suspension and revocation.
She helped us come up with a “must do” list for nurses dealing with a complaint — it’s certainly not an easy situation to find yourself in. “Nurses identify very strongly as nurses,” Caddy says. “So it can be jarring when we’re told we’re not a good nurse.”
But hopefully, with our eight tips, you can overcome a complaint, avoid losing your nursing license and continue to practice for many years to come.
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lovehealty
almost 2 years ago
8 comments
nice article..
couponsx
almost 2 years ago
46 comments
This article was great! Very informative and it just reminded me how important it is to protect yourself and your license. One of my nursing school instructors told me something I will never forget, "Your license is your baby. Its your first born and you protect it as such!"
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jimb4522
almost 2 years ago
18 comments
There is so many issues that you have to deal with when you are a nurse. Complaints just go with the job. You just have to be very careful and just do your job correctly and things will work out fine.
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efrost
over 2 years ago
2 comments
very informative
Carolyn05
over 2 years ago
2 comments
I wish I had had this 14 years ago when I went through it. I went through a situation. The BON gave me a Stipulation To Informal Disposition and closed the case 14 years ago. 2 years ago they started publishing nurse licenses on line. Even though the STID specifically states that it is not "formal disciplinary action" the nursing board has a bright red YES beside my name under the column of "action taken on license". Since that time I have had a terrible time finding a job. Even though I have never lied about this- and am happy to present documentation I have been told "they don't want to risk it".. I have called the state (WA) and had my concerns discounted. One man literally told me "No one pays attention to those things now". The only reason I settled for a STID all those years ago is that it took the BON 4 years to resolve the fact I did not give someone 2 APAP when she asked for them. Needless to say I did not have a lawyer at the time- didn't know I needed one then. Of course the internet wasn't available then. I feel like this has destroyed years of hard work. I've thought about moving to another state, but wonder if this will follow and if I will have the same burden? Is there anything I can do now?
ccolburn
over 2 years ago
1634 comments
I just went thru a situation with unfortunate circumstances caused me to lose my job,due to carelessness of 2 CNAs I was working with, & the DPR investigated my license which took almost 1 yr to clear. For my Peace of Mind, I did obtain a Good Lawyer ,she helped me to clear my RN License & receive Unemployment..
onepowerfullady
almost 3 years ago
260 comments
I am just a student, but have seen complaints filed on a student before and the student was sued! WOW!
mathewkiran
almost 3 years ago
16 comments
helpful!!
neerukp
about 3 years ago
6996 comments
The Principle "Cover Your Ass" to protect ourselves we have to follow in day today professional activities
lralkhatib
about 3 years ago
2094 comments
its provide good information and teach you how to deal with different type of patients.
neerukp
about 3 years ago
6996 comments
very nice article, it is informative., provides the current information, useful for beginners how to maintain their license safe., thanks for posting it
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over 3 years ago
26 comments
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cindy_heath
almost 4 years ago
2 comments
Great advice! I forwarded it on to the other nurses in my office to review as a self-directed inservice.
kjagnew1
almost 4 years ago
134 comments
This article was great! Very informative and it just reminded me how important it is to protect yourself and your license. One of my nursing school instructors told me something I will never forget, "Your license is your baby. Its your first born and you protect it as such!"