How to Manage a Complaint (and Protect Your Nursing License!)
Don't let a complaint end in license revocation...
5. Improve Your Practice
Consult with your attorney to evaluate the nature of the complaint. Whatever it is, begin take steps immediately to improve your practice. Maybe you could benefit from continued education? Maybe you’ve been less than meticulous about your documentation? These are all issues that you can and should address before you stand before the Board.
“Up to the point of revocation, you can come to an agreement with the Board on a disciplinary action that can promote better practice for the licensee,” Caddy says.
By improving your practice immediately and by your own will, you show the Board that you understand the problem, and that you’re willing and ready to take the steps necessary to rectify it. If the Board feels it’s necessary to help you understand the weight of the issue, the seriousness of the complaint – and its ramifications – will be significantly escalated.