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10 Easy Ways to Improve Your Bedside Manner
2009 Chemist & Druggist, Yellowbrix
6. Don’t Judge
We all make snap judgments about people – it is human nature. But it is important to be aware of this to make sure that it does not show in your body language, tone of voice or, most importantly, in your advice.
Try to remember you may not know everything about the patient’s circumstances. You may be quick to cast aspersions on the 15-year- old asking for emergency contraception, but how would you feel about that teenager if you knew she was being abused?
It is your job to be professional, make the patient feel they can talk to you freely, and provide the right advice and information for them. Remember, even if they are being arrogant or cocky it may have taken a lot of courage to come to you for help.
Try to remember you may not know everything about the patient’s circumstances. You may be quick to cast aspersions on the 15-year- old asking for emergency contraception, but how would you feel about that teenager if you knew she was being abused?
It is your job to be professional, make the patient feel they can talk to you freely, and provide the right advice and information for them. Remember, even if they are being arrogant or cocky it may have taken a lot of courage to come to you for help.
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almost 2 years ago
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almost 2 years ago
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It helps when the patient feels like an important person, who is worthy of good medical care, and not just another case. When they can ask questions without feeling awkward or stupid.
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Protoplasm
almost 3 years ago
204 comments
I always make eye contact to ensure the patient knows I am listening.
Account Removed
over 3 years ago
It helps when the patient feels like an important person, who is worthy of good medical care, and not just another case. When they can ask questions without feeling awkward or stupid.