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10 Easy Ways to Improve Your Bedside Manner

2009 Chemist & Druggist, Yellowbrix

6. Don’t Judge

We all make snap judgments about people – it is human nature. But it is important to be aware of this to make sure that it does not show in your body language, tone of voice or, most importantly, in your advice.

Try to remember you may not know everything about the patient’s circumstances. You may be quick to cast aspersions on the 15-year- old asking for emergency contraception, but how would you feel about that teenager if you knew she was being abused?

It is your job to be professional, make the patient feel they can talk to you freely, and provide the right advice and information for them. Remember, even if they are being arrogant or cocky it may have taken a lot of courage to come to you for help.

#7: Use Open Questions →

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