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10 Easy Ways to Improve Your Bedside Manner
7. Use Open Questions
“How does it feel?” is a far better question than “Does it hurt?” The first will encourage the patient to be descriptive about their problem, perhaps giving you information you did not expect, but the second simply leads to a “Yes” or a “No”, which is unlikely to give you the information you need. Prompting the patient to give long, detailed answers will enable you to be far more attuned to their needs and even build rapport by making it clear you are interested in their problem.