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    Customer Service in Health Care

    Customer Service in Health Care
    Last week I spent four days at Disney World with my family. It was amazing see the magic of it all though my four year old’s eyes. One of the biggest things I was amazed by was how friendly everybody was. And their friendliness made even waiting for over an hour for a three minute ride tolerable. I saw people yelling ...
    Rated: +3
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    Tips for Effective Patient-Provider Communication

    Tips for Effective Patient-Provider Communication
    Want better patient outcomes, more patient cooperation, fewer errors, greater job satisfaction and more effective use of your time? It's all possible by improving one key skill: Patient communication. "Communication is the most important medical procedure that anyone in healthcare can do," says Maysel Kemp White, PhD, president and CEO of Healthcare Quality and Communication Improvement, an educational and consulting group ...
    Rated: +3
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    Nursing Jobs in Ohio

    Nursing Jobs in Ohio
    Contents: Career Projections Average Salaries for Nurses Open Nursing Jobs in Ohio Training Requirements Nursing Degree Programs Career Connections in Ohio Career Projections Job opportunities are expected to be excellent in the coming years for nurses. The U.S. Bureau of Labor Statistics (BLS) reported that the healthcare sector of the economy is continuing to grow, despite significant job losses in ...
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    Tips for Working with a Healthcare Recruiter

    Tips for Working with a Healthcare Recruiter
    Working with a professional recruiter, also known as a headhunter, may be just what you need to kick your healthcare job search into high gear. Recruiters know about job openings that aren't widely advertised and can offer sage insight into current hiring trends and salaries for particular positions. But using a recruiter doesn't guarantee you'll easily land a job. Here's how ...
    Rated: +1
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    How to Deal with Pushy Patients

    How to Deal with Pushy Patients
    Every healthcare professional encounters patients who are short-tempered, belligerent or just plain rude from time to time. But the frequency of these encounters may increase as the stress level rises among patients and providers. Experienced physicians and nurse practitioners offer five tips on keeping your cool when tempers flare: Give Patients the Benefit of the Doubt Most patients don't purposefully cause ...
    Rated: +14
  • +17

    4 Skills You Can Transfer to a Nursing Career

    4 Skills You Can Transfer to a Nursing Career
    If you’re a newcomer to healthcare or are considering entering it, you may think your job history and experiences outside the field are irrelevant. You’re wrong. Many of your strengths and skills - whether they include customer-service expertise or the ability to multitask under pressure - are probably more relevant and transferable to healthcare than you realize. A healthcare professional and ...
    Rated: +17
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    Last-Minute Interview Prep Tips for Nurses

    Last-Minute Interview Prep Tips for Nurses
    Interviews can be pretty intimidating, so it's understandable if you put off prepping for the big day because of nerves. Lucky for you, we've put together a cheat sheet of last-minute nursing interview prep tips, whether your interview is tomorrow afternoon — or two hours from now. Procrastinators, rejoice. You still have a chance at that nursing job! 1. Dress Code ...
    Rated: +6
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    From Nursing Student to Professional Nurse

    From Nursing Student to Professional Nurse
    So I've still only been at my jobs a few days, but I am loving it. One thing I have definitely learned about, is what it's like to be on the “other side.” What does that mean? Well, I've gotten to see what it's like working with students on the floor, but from the perspective of an employee doing her job. ...
    Rated: +1
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    How Many People Are Involved in Patient Care?

    How Many People Are Involved in Patient Care?
    My clinical experience has been very eye-opening. I feel like I have learned so much about how a hospital functions, and yet know I have so much more to learn. To be embraced and invited into the executive meetings and to see the processes that occur to make change withing the organization with patient care as the the bottom line has ...
    Rated: +2
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    How to Handle Difficult Patients

    How to Handle Difficult Patients
    They complain, criticize, shout, swear and may even try to hit you. Difficult patients are an unfortunate fact of life in healthcare. But knowing how to identify, understand and respond to them can make your work life safer and less stressful. *+Identify Difficult Patients+* It's sometimes possible to predict which patients will likely become difficult, abusive or violent. Alzheimer's patients, for ...
    Rated: +6
  • +5

    Are Male Nurses Paid More?

    Are Male Nurses Paid More?
    Salary, earnings, wages, compensation — however you put it, the money we’re paid in return for our work is important to us. We expect two people working in the same place — having the same amount of experience and the same educational background, and doing the same work — would be paid the same salary. After all, it’s only fair, right? ...
    Rated: +5
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    3 Ways to Handle a Hostile Interviewer

    3 Ways to Handle a Hostile Interviewer
    We’ve all been in interviews when it seems like all the interviewer wants to do is trip you up. It’s like everything you say is somehow misinterpreted to mean something completely different. How can you diffuse such an uncomfortable situation? First, understand that the interviewer’s hostility is probably not about you. Most likely, the interviewer started his day off by arguing ...
    Rated: +2
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    Top 10 Reasons to Work an Overtime Shift on the Weekend

    Top 10 Reasons to Work an Overtime Shift on the Weekend
    Been asked to stay late — again — on the weekend? You lucky duck! Here are 10 humorous ways to see the silver lining! 10. Think of all the weight you'll lose from not getting to eat because of short staffing. 9. Think of the closeness you'll develop with your coworkers after being knee deep in Code 10s, Code Blues and ...
    Rated: +2
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    Dealing With Mandatory Overtime

    Dealing With Mandatory Overtime
    Once again, a coworker called in sick, and once again, you’ve been asked — no, make that required — to stay into the next shift. You’ve already worked 12 hours, you haven’t seen your kids all day and you have guests coming in tomorrow. Staying late was not in your plans. First, take a deep breath. Responding in haste isn’t going ...
    Rated: +2
  • +5

    Is Nursing Really Recession-Proof?

    Is Nursing Really Recession-Proof?
    Despite the downturn in the economy, nurses have been repeatedly told that their careers are recession-proof. Proponents of this outlook site statistics about the healthcare industry adding jobs each month and the increased demand for RNs, LPNs and medical assistants. But healthcare hasn't been immune to the recession. Healthcare professionals have been laid off - and you might be one of ...
    Rated: +5
  • +8

    Culturally Competent Nursing

    Culturally Competent Nursing
    Many nurses might regard a patient who refuses to take a certain medication, constantly has a roomful of visitors or demands that a family member feed him as noncompliant. However, nurses who dig deeper may discover these behaviors are a product of the patient's cultural beliefs and values - deep-rooted ideologies that nurses can preserve or accommodate. "To be a true ...
    Rated: +8
  • +1

    7 Tips to Make Meetings More Interesting

    7 Tips to Make Meetings More Interesting
    Meetings can be deadly, especially if they feel unproductive. Listening to your nursing supervisor drone on and on about things that don't affect you just isn’t a smart use of your time. So how can you make your boring staff meetings more productive? Research shows that increasing activity and creativity in meetings helps increase brain activity and alertness. Everyone's happier when ...
    Rated: +1
  • +2

    New Nurse? What Sets Your Resume Apart?

    New Nurse? What Sets Your Resume Apart?
    Across the country is seemingly a contradiction of needs. Projections point toward a nursing shortage while in reality at this time, hundreds of nurses are graduating from nursing school and cannot find a job. I read story after story from new nurse graduates who cannot find employment and desperation is setting in. As a former nurse manager I read these stories ...
    Rated: +2
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    7 Fresh New Ways to Start Your Cover Letter

    7 Fresh New Ways to Start Your Cover Letter
    It’s time to dump the old line: “Please accept this application in response to…” If you’re still starting your cover letters with this overused one-liner, then I implore you to stop what you’re doing, delete the line, and spend a few minutes reading this article to discover seven new examples of how you can catch the hiring manager’s attention with an ...
    Rated: +2
  • +6

    12 Survival Tips for Night Shift Nurses

    12 Survival Tips for Night Shift Nurses
    Nurses have to be flexible and work both day and night shifts when required. Since it’s possible to choose a regular shift in the nursing profession, some people choose either the day or night shift to accommodate other activities in their lives. For example, a nurse attending additional courses during the day might find it easier to work nights. Working in ...
    Rated: +6
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