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Nurses Too Busy to Care for Dying Patients

Daily Mail

April 20, 2009

Disturbing evidence has emerged of hospital nurses failing to give even basic care to frightened and dying patients.

A TV crew working under cover has exposed how vulnerable cancer patients were left in agony for hours because staff were too busy to give them pain relief.

It also revealed that elderly people who were unable to feed themselves went hungry while nurses often ate patients’ food.

The footage captured by a Panorama team will be shown on BBC1 tonight. It exposes wards so short of staff that elderly people were not given even basic care.

For several months, nurse Margaret Haywood, 54, filmed under cover at the Royal Sussex County Hospital in Brighton.

Read: Whistleblower Nurse Faces Charges for Exposing Abuse of Elderly Patients

She worked a total of 28 shifts as a temporary nurse in the Peel and Stewart ward at the hospital between November last year and this May.

Miss Haywood and undercover reporter Shabnam Grewal, who delivered food and drink to patients, found:


• An 82-year-old woman dying of cancer who was left in almost constant pain because nurses were regularly late giving her morphine.


• Another woman with an infection who was left for almost nine hours without fluids and lying in urine because staff failed to fix a catheter.


• An 86-year-old with cancer who did not eat because no one was there to help feed her. She died alone with no one even noticing.


• Food that was thrown away because nurses were too busy to feed patients. And nurses eating patients’ food.


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  • Photo_user_blank_big

    lipgloss

    6 months ago

    6 comments

    I say Hooray to magaret Haywood she neeeds to stop being labeled as a whistleblower but a mandated reporter who cares for patients enough to report this abuse

  • Shannon_037_max50

    shannonmontgomery1

    7 months ago

    2 comments

    i am eighteen years old and i am going to college for my RN degree,i know that it is stressful for nurses to do there job but its our job to care for the ones that cant take care of them self. patients are there because they need our help. so help them. have a heart, what if you were one of your patients and you were being treated like that. sitting in your own pee or staying hungry. i am going to say thank you for that women how bought this out. my mom always told me "two wrongs never make a right" so if you see some one treating there patients like that say something or go to someone that can do something. and if they wont do anything go higher up. a women told me that you have the concern for the one you are caring for and if you don't your in the wrong field and i strongly believe in that. nurses are here to help and to keep the patient feeling comfortable and relaxed to there family can see and spend time with them its not our job to speed up the proses of death god will take them when its time.

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    NurseMo

    7 months ago

    10 comments

    Proper care start with proper management, proper staffing, and proper equipment. There is no excuse for neglect that is true, but what I have come to realize that working in a long term care facility, a nurse is not only a nurse, she is a receptionist, security guard, appointment and transportation scheduler....amongst the list of other titles that may fall behind the job title of nurse. We unfortunately don't have time to do what we are suppose to do and that is nurse these patients back to some degree of autonomy. I am a new nurse only four months into the arena and I am over whelmed at all that I have to try and get accomplished within 8 hours. I hate to leave anything I have started undone and i sometime end up doing 12 hours for which I am only paid for 8 hours with no complaint, but I everyday pray that things get better. I truely feel like when it comes to CA patients and very critical patients they should have one on one but we know that is very limited or for some not happening at all, If working in a facility where patients need more critical care it should be some kind of fine placed on these places that if they dont keep those floors like and med-surg floors adequately staffed they can be held accountable in a major way. Nursing is nothing like the stories I heard from all the wonderful nurse that I have come in contact with have told me. These things spoken of in this artical are appaulling but unfortunately they are not the only place accountable for these acts. Just this one just happen to make it out in the public eye!

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    mammadukes1

    7 months ago

    8 comments

    THAT PLACE IS NOT THE ONLY PLACE, UNFORTUNATLY IT HAPPENS EVERYWHERE, ALOT OF PLACES I HAVE WORKED,THAT WHY HOSPICES IS SOOOOOO NEEDED.

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    nanacarolynn

    7 months ago

    2 comments

    For the responder who mentioned Walter Reed, many things have not change for our Veterans. On the Med/Surg unit where I work, staffing is horrible and the shortage is addressed by RNs who have little or no expertise in Medical/Surgical nursing because the attitude of upper management is that a nurse is a nurse, even when that nurse does not possess the necessary competency to provide the care Vets need. The Veteran Administration and Congress is saying that billions of dollars are being allocated to care for the influx of Vets from Iraq and Afganistan but the local Visns are not providing the training or hiring the appropriate numbers of nurses to care for these VEts in the local non Urban area. Care is awful, people are dying, but because it is the Federal government, "who cares" and who is willing to place themselves at risk as this nurse has done?

  • Photo_user_blank_big

    debhal3

    7 months ago

    4 comments

    Being a past Director of nursing in two long term care facilties, I am just appalled at the condition these people were in. Yes a degree of neglect happens in every faciltiy....that is why I got out of long term care. I could not stand to see residents not being cared for the way they should be. It was an upper management problem....MONEY!!!!! Its all about greed...but yet as the article stated"They knew about the problem and apologized""" What in the sam hell good does that do
    The PAIN and SUFFERING of these elderly people who deserve so much more...for you greedy dollars...and the boards that investigate are just as guilty. I have turned things in knowing of the abuse and neglect and I get responds as NO FINDINGS. Someone needs to take control of these nursing homes.. I know the goverment is behind in payments and they put part of the blame on this...but the goverment should withhold every dime if you are giving substandard care.
    More law suits need to be filed by these family members before things will change. The residents that were living this way should sue the pants off this faciltiy and start living in a upper class residential home with every thing paid in full ...Things won't change until a large group demands it...so people write your senators, legislatures,,,,etc....it may take a little of you time but time is nothing compared to what these people go through. It is happening in your own backyard all you have to do is go look at the neighborhood nursing facility...tell me if I'm wrong...

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    ccross08

    7 months ago

    16 comments

    This is awful beyond what words can say. Apparently, the fact that hospitals being understaffed is not just a problem in the United States. I worked at a hospital where we desperately needed the help of nurses aides (not to mention being short at least 5 nurses) to change, feed, bathe, turn our patients, and just help us out a little because often our patients were elderly and very sick. The nurse manager and chief nursing officer said that the hospital would not hire any assistive personnel because they made the nursing staff "LAZY". I was swamped one weekend and 8 patients, and one of my patients was dying. I was admitting yet another patient when my charge nurse said they found this patient unresponsive. 30 minutes later my patient was pronounced dead. I felt so torn, but I knew that I had given her the best care that I could with what I had. Don't go to work for this hospital if you live in Alabama. Moreover, don't send your loved ones there for care...Russellville Hospital 256-332-1611

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    lookinup

    7 months ago

    2 comments

    I would just like to say that I commend this nurse for her courage to stand up for those who cannot stand up for themselves. As a nursing student, we have been taught and are continuously reminded that nurses are the patients advocate, it is our duty to speak for them, as well as to provide comprehensive / compassionate care. The Bible is very clear that we reap what we sow and to do unto others as you would have them do unto you. My personal take on this is that I care for my patients the way I would want my parents or other family members or even myself to be care for. It breaks my heart and makes me angry at the same time that human beings can treat one another this way and act as though it's no big deal. I certainly do not want to stand before an Almighty God and be judged for such actions. Remeber, it may not be payday today for our deeds but it will be payday someday!

  • Photo_user_blank_big

    laura_m

    7 months ago

    20 comments

    I'm speechless. Unbelievable.

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    ramboe

    7 months ago

    2 comments

    Why is it that a head nurse can only take the time to give the resident supplements when she notices a meal not being touched? Is it beneath them to have human compassion and join-in, pick up a spoon and give them food? Wake up you pompus ass.

  • Photo_user_blank_big

    chattycathy

    7 months ago

    30 comments

    Will these Corporate greedy bastards start looking how it could be them someday laying there need a nurse just to comfort him/her in their final resting moments, I shudder at the thought when someone of their is dying, I am sure it will be a different story, Karma plays a big part in this life and the one hereafter, bretter wise up when tallying up at the end of the day, those numbers wont get you to heavan. Karma can work with you or against you, when it comes to greed my friend,
    Good Day.......

  • Photo_user_blank_big

    arimner

    7 months ago

    14 comments

    I have seen a lot of the horrors of nursing home abuse. When i tell my supervisor about what i have witnessed, she says thank you i appreciate that you care, but little is ever done. Sometimes i wonder if why they call it health care, when patients are being treated like prisoners with no rights. Often times i am angered that there is so much talk about the good that nurses bring to the world, but at the very same time there is even more that is absolutely horrible and its all done behind closed doors. I have had to leave facility's not because i didn't like my job, but because it made me sick that the patients i take care of are getting horrible treatment and nothing is being done.

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    mikoandbenji

    7 months ago

    180 comments

    It's sad that hospitals have to be so understaffed, that not only the patients suffer, but also the staff.

  • Photo_user_blank_big

    HEADLEYG

    7 months ago

    8 comments

    No institution is exempt from some of these situations. May be not so drastically but feeding and changing is typically a problem. Sometimes the Aids do not have the patience to feed the clients. As a Nurse I tried to take some time to notice patients' trays and the percentage charted by certain Aids at my facility and offered my patients supplements when the trays seem hardly touched.

  • Pug_nurse_max50

    lizmags

    7 months ago

    42 comments

    Believe it or not, the same goes on in every health care facility to some degree. It is imperative that advocates who have identified issues report them accordingly.


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