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8 Things You Should Never Say to a Patient
Nina Kim, Georgia Price | NursingLink
August 05, 2009
5. “We’re very busy. Please wait.”

Trying to brush off a patient’s aggravation by saying you’re busy only makes things worse. Apologize and make your best attempt to smooth things over once the patient is able to be seen.
metot
almost 4 years ago
2308 comments
Thanks for the tips:)
Roukaya
almost 4 years ago
8 comments
:D Thanx, great tips.
Daisybelle
almost 4 years ago
2876 comments
This 8 things you should never tell to the patient is good for the patient because you have a respect and sympathy to them inorder to gain trust.
WeekendWarriorATL
almost 4 years ago
62 comments
Unless you are absolutely sure, never ask a female if they are pregnant. I have certainly been guilty of "Would you look at that", but then I would make a terrible poker player.
ninelives
almost 4 years ago
922 comments
"Eight things you should never say to a patient....."
8)"You're gonna EAT THAT?THAT LOOKS GROSS!"( When pureed food is served).
7)"You're NOT in pain...you're just LOOKING FOR MORE DRUGS!"(Pt with FX -hip).
6)"So when you die,are you gonna COME BACK TO HAUNT ME?"( Said to Hospice Patient).
5)"He/She loves that call bell SOOO MUCH, they're gonna CLOCK ME ONE when
I least expect it"( Quoted about a demanding resident).
4)"Do I need to notify the census bureau about all of the cooties you have living
under those clothes?"( Said to patient,prior to shower being given).
3)"If I administer care to a resistive patient, do I recieve COMBAT PAY?"( Night-shift staff).
2)"If you fall ONE MORE TIME out of that chair,YOUR FAMILY WILL BE PISSED @ YOU!"
(Quoted about an impulsive patient / high-risk)....And..........
1)"They're DEAD! So,why are you still TALKING TO THEM?!"( Quoted when a patient expires).
**Shocking,but TRUE ACCOUNTS".
Owati
almost 4 years ago
24 comments
I love nursing,what about you?
Account Removed
almost 4 years ago
Wow, I am surprised most of these would ever escape a Nurse's or Doctor's lips!! I have heard some that make me cringe (and sometimes make me furious):
1 - "Oh, stop being silly" (to a child)
2- "You're very lucky you're able to get treatment you know" (to a cancer patient who fought to get a more expensive treatment).
3- (angrily) "I can't find your cervix, I can't find your cervix" followed by "Well, there is rather a lot of fat to get through" (to a robust woman having a smear who said "ouch" when the Doctor was pressing on her abdomen)
merrywhiterose
almost 4 years ago
4 comments
How about:
"What the heck is that?"
"Hey, (name of another nurse) come look at this!"
To a very obese pt. "are you hiding anything between those (flaps of skin)?"
jsilvoy
almost 4 years ago
12 comments
Let's make a more complete list of what should not be said to patients:
1. You sure don't sweat much for a fat guy (woman)!
2. What are those gross-looking things all over your face?
3. . . .
lucyjabell
almost 4 years ago
12 comments
I was a patient having a barium swallow test. In the middle of it the technician keeps saying after she took some x-rays "THAT'S NOT RIGHT!!" Mind you I'm in the other room freaking out about now. It turns out that her computer wasn't working right...
Business2CNA2RN
almost 4 years ago
40 comments
Okay i will remember this lol