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8 Things You Should Never Say to a Patient

Nina Kim, Georgia Price | NursingLink

August 05, 2009

You don’t get to choose your patients. So your relationship with them can range anywhere from “match made in heaven” to “your worst nightmare.”

Any appointment can be a potentially difficult situation, mainly because when patients come to see you, they’re probably already anxious. They may be concerned about what’s ailing them, be uncomfortable with the sterile atmosphere, or have a general distrust of medical practitioners.

Regardless, proper patient care requires utmost clinical professionalism and good communication.

But “good communication” doesn’t necessarily mean “tell all.” While transparency is important, there are certainly things nurses should never say to their patients. Ever.

To help you keep your patients at ease, NursingLink came up with 8 things you should never say to them. We’ll also offer suggestions for what to say instead.

Next Page: #1 “This won’t hurt at all.” >>

  • B777_max50


    over 5 years ago


    I was a patient having a barium swallow test. In the middle of it the technician keeps saying after she took some x-rays "THAT'S NOT RIGHT!!" Mind you I'm in the other room freaking out about now. It turns out that her computer wasn't working right...

  • Cna_max50


    over 5 years ago


    Okay i will remember this lol

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