Group Forums >> CNAs >> Very Rude Patient
Very Rude Patient
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5 posts back to top |
Posted almost 3 years ago I need advice from all of you seasoned CNA's. I have a patient who is about 70yrs old and is morbidly obese and also has a rare bone disease that makes her bedridden. This woman has a very nasty personality. She has no respect for the staff. She has cussed out everyone and is very verbally abusive to the staff that has the "privelege" to deal with her. Because of her bone condition she has to use the bed pan from every twenty minutes to every hour on the hour. Now here's my concern it's when doing her pericare. She wants to be wiped a certain way. And lets just say she seems to "get off" on it. I just feel all yucky when I have to do this. I also feel the pit of my stomach drop whenever I have to deal with her because of all the hostility she puts on people. I've told my supervisors and they just say I have to deal with it. I feel that I shouldn't have to be verbally abused by a patient that I am supposed to help. It's one thing when a person is not in their right mind because of dementia or something like that then I can just brush it off but someone that is supposed to be aware of what they are doing and saying that's a whole different animal right there. I just stress out having to think about dealing with her. Any suggestions? |
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892 posts back to top |
| Posted almost 3 years ago You'll find that however uncomfortable the situation makes you, silence makes it worse. Honesty is most often the best policy. Find a way to tactfully relay to this patient that you are uncomfortable with the way she treats you (and the other staff). Let her know that if her behavior were to change it would most likely be reciprocated by staff. Another thing you may want to consider is asking her if she's been treated in some fashion that makes her feel as if she needs to be so rude...you might discover that she is just as uncomfortable, or despondent about having to have care provided for her...loss of independence can be a terrifying, and depressing situation. She may be inappropriately reaching out. Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, chocolate in one hand, martini in the other, body thoroughly used up, worn out and screaming "Woo-hoo"!!! |
