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ER vs. Floor Nurses

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Char_syringe_max50

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Posted almost 6 years ago

 

There have been several recent postings in the nurse blogosphere recently comparing ER nurses and floor nurses debating which ones have the tougher job and who is to blame when patients are not transferred from the ER in a timely fashion. Do ER nurses get no respect from floor nurses? or do ER nurses only have themselves to blame?

Rebel_alliance__star_wars__-_wikipedia__the_free_encyclopedia_max50

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Rate This | Posted almost 6 years ago

 

JonZ, are you the resident "opener of cans of worms"? There has always been, and there always will be a sort of rift between the ED and inpatient units. A lack of understanding between these units is the biggest problem. We're not so dissimilar. We all want to take the best care of our patients. Floor nurses often have upwards of 8 patients or so with routine meds, procedures...etc. ED nurses have anywhere from 4-6 plus with almost all orders being of the "do it now" variety. There are obvious differences between the two...one being the acuity of the patients and the other is volume. In our hospital, when an inpatient unit is full, it stops receiving patients. Unfortunately, it goes without saying that doesn't happen in the ED. My manager and I have offered personal tours of our unit to the managers of inpatient units in exchange for tours of theirs. This is in the hope of fostering better relations and attempting to create a "pull" vs. "push"mindset in which the inpatient units attempt to "pull" their pt's from us rather than us trying to "push" them out. Once they usually walk through the noise, chaos, patients lining the halls, herded at triage, the ambulance radio going off, ems crews lined up at the back with nowhere to offload their pts...they kinda get it. We're all overworked & underpaid. And we're in it together.

Char_syringe_max50

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Rate This | Posted almost 6 years ago

 

I like that title and take it as a personal compliment. I'm glad to hear a certain solidarity at the end of your post, and I think that the rift is probably similar to what occurs between groupings in other professions. It's probably just magnified more in the pressure cooker that is a hospital setting. I had just seen several posting in many of the nurse blogs on the subject, so it seemed like the topic du jure. Tell me more about these attempts at fostering better relations between the two. Are they working? What has been your experience with them so far?

008_max50

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Rate This | Posted over 4 years ago

 

I think it is sad that nurses are all working in the same place but arguing.  that is too bad


A good man loves other. A better man loves God. A great man loves God and lives well among others! I miss you daddy!

Dad_stuff_029_max50

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Rate This | Posted over 4 years ago

 

We've improved relations between ER and OR by having all new staff spend a day in their counterpart's area shadowing them- we have a cheklist of topics they review and siscuss- attitudes and professioanl relations have improved- the ER educator is now asking to send staff to ICU and a med/surg floor for same type of experience.

Great_pictures__10__max50

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Rate This | Posted over 4 years ago

 

Having been a floor nurse and an ER nurse, I definately see both sides. When I used to do floor nursing I used to get so frustrated when ER kept slamming us with admits when we could not seem to catch up with the pt's we had. On the other hand, I've gooten relly aggravated when I've had a pt in the ER for hours waiting for a bed and you call for report and the floor nurses act all exasperated. They have the gall to say they are overwhelmed and busy. That's when I let them know we have stretchers in the hallways with pts wall to wall.I also let them know I was once a floor nurse and I sympathize.I usually try to get any meds and orders done so the floor nurse won't get stuck with worrying about new orders. I usually let them know that and they are usually appreciative. I guess its a matter of being respectful of each others jobs. They are all important in their own way.


Claire Kruszka

Oh_matron_max50

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Rate This | Posted over 4 years ago

 

I too have been a floor nurse and an ER nurse.  My beef when I was on the floor was not actually the slamming part- I always understood that the nurses down there are not in charge of who comes in and who needs to be admitted and when.  My beef was sometimes the reports called.  I once recieved a patient that the first order the nurse wrote on the order sheet from the doctor was "Admit to 2n with Tele".  I did not work on 2n and the nurse knew this so why was she not questioning this admit?  I had to send the patient back to ER immediately because we did not have the ability to monitor the patient's heart.   So now that I have been in the ER for 6 years- my complaint is that the floors act like they are so busy and I am sitting down here twiddling my thumbs.  I do not believe I am busier than they are.  I think it is a different busy and a different stress level.  I don't believe there should be an argument about who is busier.   I also think that we should band together and be more profressional.

Nurse_max50

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Rate This | Posted over 4 years ago

 

I have worked the floor and the ER.   When I worked the floor I HATED the ER - it seemed like they waited until I was as busy as possible and then called to send a patient up - it seemed as though they never knew what was going on with their patients and just basically wanted to dump them off on us.   When I moved down to the ER - it was a different world.....it all started to make sense....I think that if everyone could have the oppurtunity to REALLY see both sides of the story - there wouldn't be a problem.....ER nurses aren't there to "fix" the patient - they are there to keep them alive and well long enough to get them to a floor......just my 2 cents.

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Rate This | Posted over 4 years ago

 

First of all, these problems do not stem from the different units, they come from placement specialist, housekeeping, lack of staffing.  To often, the placement specialist is not a nurse and they fill up one floor, with the most available beds then move on to the next, unless a specific unit is requested.  Housekeeping is understaffed, because of economics, and in order to clean rooms well it takes time.  Far to often, the reason a patient can't be moved from the ER to a unit is the room isn't clean.  The floor nurses are waiting for the rooms to be cleaned and ER gets bogged down and immobilized because they can't move their patients out.

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Rate This | Posted over 4 years ago

 

I think that the problem is that nursing is a stressful job and both floor nurses and ER nurses are overwhelmed with patient care. It is frustrating when we are short staffed and we have 5 to 6 patients to take care of. A lot of times it is the lack of communication that gets both units arguing at each other. I don't believe that either unit should be treated any different. We are all nurses and our main concern should be focused on the patient and not about who is the better unit. Because at this point we are just pointing the finger at one another and nothing gets solved.

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Rate This | Posted over 4 years ago

 

One place I worked had all staff nurses in orientation shadow for a day in the ER. We had a very busy ER with high acuity and once  they saw and understood the other side of the coin life got better. We have a transfer policy of 1/2 an hour between admits if they are going to the same floor and nurses on modified duty try to complete the admitting sheet to make the admit process amatter of vitals, med checks and introduction and initial look see.. That made the biggest difference as it cut workload and stress in both areas and allowed nurses on modified to be in touch and part of the team while they were waiting to come back to work full time