General Forums >> NursingLink Anonymous Zone >> New job as a manager just sitting in the office not being taught the ropes. Advice Please.
New job as a manager just sitting in the office not being taught the ropes. Advice Please.
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Posted over 2 years ago Ok I am very frustrated and annoyed. I have started a new job as an administrator in a personal care home. I have been on the job for over 30 days. I still do not have access to the computer. No computer access means I can not do the work that is required of me(if I knew what that is). The other administrator only teaches me bits and peaces. I am really getting angry and feel that the job is just a waste of my time. I emailed our boss to find if and when I will have computer access and if and when I will be able to start to learn my job. What I am afraid of is I will not be trained properly then when my 90 day evaluation is due I will be showed the door. I will not quit at this point. However, after my 90 days are up I was told they will send me to be trained to be a licensed administrator. That will open more doors for me. My question Is, if one was hired to be an administrator, DON, etc should they not have access to the companies computer Asap. Or not the first day of hire? I feel useless in this new postion and need some advice. |
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| Posted over 2 years ago Well...I would say get out now. Often we see fore-shadowing of tragedy ahead, but refuse to acknowledge it completely. Everything about this job tells you it's not a good thing and yet you won't leave. I had a Supervisory position once where I had no actual Job Description (they were in the process of completing it) and no real training. So, I did what I thought I was supposed to and low and behold started getting written up for not having things completed, that I didn't know I was supposed to have done etc...the list is long. Find something better...a job where they respect you from the beginning. I really don't think this is going to end very well for you....get out before you have a bad record. |
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| Posted over 2 years ago I still do not have any adminstartion codes. I still do not have a code to do payroll. I was told that I won't get any of those things until my 90 days are complete. What do you think? |
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| Posted about 2 years ago Since you are the manager, you should know what happens from the reception desk to your office, no exceptions. You could start to be more demanding with information processing. Nothing happens until you have given your approval. That should take care of a few things. |
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| Posted about 2 years ago " In every adult,there still lies the inner child in all of us.If you are the manager,there is the opportunity and the appropriate way to unleash youir inner child.Leave the office and go out and explore.Being visible to your affiliate,healthcare providers is, "the nicest way to show them that you care".The patients and their families will appreciate the efforts,too." |
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| Posted about 2 years ago You will have more work than you need eventually. Enjoy the moment ..Teresa |
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| Posted about 2 years ago How is it going now? |
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| Posted about 2 years ago You say this is a new job, are you replacing the other administrator? If so maybe that's why she/he is bearly training you? Advice: I would immerse myself in learning all that the job entails. You can get material pertaining to the job from your home pc or library computer. Print out relevant materials, bring them to your office and learn. Buy/bring your laptop to work. Speak to other employees in the facility. That might give you an inkling on what the job entails. You can find out a lot of info even in casual conversations. If this is a new position within, and you are not being trained, you are not wanted there. Good luck. |
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| Posted about 2 years ago Can you update us on how things are going? Hopefully better. :) |
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| Posted about 2 years ago I still do not have a password for payroll(etime). I still do not have my own computer. Still pretty much in the dark. I have learned alot but not enough do the job effectively. |
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| Posted about 2 years ago So, are you going to continue like this, or make a change? |
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| Posted about 2 years ago They will be sending me to train as an administrator free of charge through the state. As soon as I get the education I need I leave. It is getting somewhat better. However, I should havebeen given codes and a computer(that I do not have to share) on the first day of hire. |
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| Posted about 2 years ago It does not sound the facility really cares. I would be out of there in a second. |
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| Posted about 2 years ago Can youjust ask to be trained? Hugs,Teresa |
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| Posted about 2 years ago I have asked to be trained. It is getting better I am learning some new things. However, my partner seems to want to do everything herself. She will re do my work. Only changes one or two words. Like I said I am waiting to be sent to train for a licensed administrator. When I get that in my hand I will fly. |
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| Posted about 2 years ago Well, atleast things are changing a bit...Baby steps are better than no step..God Bless your samity..LOL Teresa |
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| Posted about 2 years ago Guess what, I got my evaluation yesterday. It was disappointing to say the least. I was told I needed improvement on maintaining the food budget. Well, i never ordered the food. My partner did. I was told when I work on a support plan etc. I need to do it with my counterpart. I was also told I need to improve on filling in on vacant shifts. I have worked many vacant shifts, however, I am not going to work 7 days a week. Gee, they fail to train me proberly, kept me in the dark on policy, OT rules etc. Then have the reaken nerve to give me a so so evaluation. I am looking for other emplyment. They can hire another sucker. My counterpart threw mw under the bus. |
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| Posted about 2 years ago Advice start documenting every thing. All conversations everythning and anything. Then if they try to pull a fast one you have everything written down. Cover you behind. |
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| Posted about 2 years ago I wrote and taught a program for Granite State College in New Hampshire (I have a PhD in Health Care Management). The courses were basically health care administration for non-administrators. The courses were designed around a problem that I had seen in nursing, lab, respiratory, PT, etc. People who are very competent in their profession are promoted to a position that they were never trained for. The certification program that we developed was designed to help these people. Check your community or state colleges. If that doesn't work, write to me and I can give you resources to move forward and become successful in your new position. (drtomconrad on NursingLink) Also, take a look at the Granite State College Health Care Management Certificate program. It has a really good outline of the sort of classes you may need. |
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| Posted about 2 years ago Thank you for your coments and help. I will hang in there for awile, however, I do not see myself working for a place that fails to train someone then blaims them. At least they will pay for DPW adminstator training. Once I have that in my hands it will open many more doors. |
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| Posted about 2 years ago Please still consider 1 course a term (even if you have to pay for it yourself). I would choose courses that paralleled the problems facing me at work. By doing this, I wasn't just talking theory, I was designing the program that my old office in the FDA is still using. One example was a physician who was hired on reputation only. Noone checked to see if he could manage an office that was embroiled in multiple political issues (he couldn't). I used him as an example of how NOT to do Total Quality Management. He was never offered a contract after the probation period and the compelling argument for his being released, happened to be the paper that I wrote (I got an "A+" on it). I used my course work and instructors to improve my work situation. Definatn |
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| Posted about 2 years ago What I am going to do is document everything that I do. What is said to me etc. And I will look for better employment. I reread the evaluation and it was mostly written to cover my co-workers butt. She failed to train me and she had to make it look like she is doing her job. Yes, I am responsible to learn the job. But, when someone only give you bits and pieces it is very hard to learn. |
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| Posted about 2 years ago I have a job interveiw at a rehab clinc. Lets see how things go. |
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| Posted about 2 years ago Best of Luck. Keep it up-beat and professional, no bad-mouthing anyone, even if they deserve it. |
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| Posted about 2 years ago well, I would make sure all your concerns are sent via email so you have a written record. have you asked the person training you for a training check off sheet, or a job description. I don't know why they would hire someone not to train and put them to work? very puzzling. |
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| Posted about 2 years ago Yes, I am emailing me everything that I do to our supervisor. I also email a weekly report to my counter part. And anything that I complete I make sure I have her see it before it is filed. I am covering my butt. Just incase they try to lay me off. At least I have proof I was doing my job. |
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| Posted about 2 years ago Just another thought about documentation. Even though you have the e-mails, I would forward them to my home computer or, preferably, make paper copies of everything and keep them off-site. If you need to produce them for any reason, copies only. I hate to admit it, but this is a "been there-done that" that I believe several of us can relate to-to some degree. Best of luck. |
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| Posted about 2 years ago Thank you, for all your advice. I am emailing everything to my personal PC. And making copies of everything. This company( I have found out) likes to either terminate or demote their managers. I think it is a money thing. I will continue to cover my rear. Never know it could mean alot if I needed unemployment. To add, now they want me to do activities, resident ADLS, Medication passes and come in on the weekends. Also, work two 1-9 shifts a week. I was not told that on the interviews. I do not mind helping the RA's, however, how can I do all that and do my actual job duties. Since I am salary, I suspect that they want free labor. |
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| Posted about 2 years ago Being salaried gives you the advantage of knowing how much you will have in your account. But there are hazards involved. Extra duties and hours are among them. If you take as an affront, you will be unhappy. If you take it as a challenge and prove that you can manage these extra duties, your chances for raises and promotions is higher. I have had duties stacked on me that most would call unreasonable. I did get a chuckle when I left. When my duties were reviewed, I was replaced by 3 nurses (1 an NP). Your call on how you handle it. |
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| Posted about 2 years ago What this company wants is for me to work 7 days a week. They are cutting their budget. I can't give anyone overtime. We are short workers. That means every weekend there is an open shift. Sometime two open shifts. If they use their salaried workers they save alot of cash. They do not grant comp time. I do understand that a salaried job means working hours that I won't get paid for. But, that does not mean I should work every day. Look at the money it saves the company and nothing is in it for me. Except exhaustion and no life. It is time for me to fly. |