Patient Advocates: Be a Friend in the Hospital
Megan Malugani / Monster Contributing Writer
Paid Advocates and Volunteers
Healthcare organizations usually use one of two models for their patient advocacy programs. One model has a paid director who oversees the program and volunteer advocates. In the other model, the director and advocates are paid.
While both programs have their advantages, Spicka feels the model with volunteer advocates often makes patients more comfortable. “Most people feel it’s easier to talk to someone who is a volunteer,” she says. “They know that person is there for them, because he wants to be, not because of a paycheck.”