NIH Fact Sheet: End-of-Life Thirty Years Ago: • In the past, death typically occurred over a short period of time from illness or injury. • Often times, death occurred at home, and family members served as caregivers. • Issues surrounding end-of-life experiences were poorly understood and little studied. • Improvements in medical technology were beginning to prolong life in many life-threatening ...

With health care employers increasingly measuring patient satisfaction levels and rewarding their employees for providing high-quality customer service, health professionals are realizing a good bedside manner is more important than ever. Good bedside manners not only improve interactions with patients, but also advance health professionals' careers. Evidence suggests those who have strong relationships with their patients are less likely to get ...